Manager, UX Design

Job Description

A hybrid work model requires 3 days a week in the office.

We are looking for people who

• Are experts in UX Design (+5 years)
• Have experience in leading a UX team (+2 years)
• Have experience working with executive leaders
• Can manage their own work and coordinate team members’ tasks based on the company’s priorities
• Know how to set priorities for the team based on the company’s strategy and KPIs
• Are eager to help and support others in their tasks
• Care about people’s development, inspire them to action, share knowledge, find new solutions
• Are used to working in changing environments and adjusting their work and the team to the new challenges
• Are team players - demonstrate flexibility when faced with the larger team’s challenges
• Can identify problems and find solutions
• Think about Customer, Merchant broadly - as a sum of many elements, eg. like how the product works, how it communicates with users, what is customer support like, what the dependencies with other products are, etc.
• Use various resources to understand the problem from different perspectives
• Have excellent communication skills - can tell user stories based on research findings, both during meetings with top stakeholders and in writing
• Communicate well in English, both speaking and writing (at least B2)

What we offer

• Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise
• A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things
• Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)
• Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
• Annual bonus (depending on your annual assessment and the company's results)
• Long term discretionary incentive plan based on Allegro.eu shares
• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
• English classes that we pay for related to the specific nature of your job
• 16" or 14" MacBook Pro, 32GB RAM or a corresponding Dell with Windows (if you don’t like Macs) and other gadgets that you may need

Your main responsibilities

• You will lead the work of one of the UX Design Teams in the Merchant Experience area (MEX)
• Based on the plans in the area you will set operational tasks and priorities for your team. You will supervise the team’s work in order to fulfill the design roadmap
• You will be responsible for planning UX design work in the product development process - from strategy to monitoring and optimization
• You ensure that the experience is crafted to align with both user perspective and business goals
• You ensure that recommendations from design work are targeted to key stakeholders and have impact on products/services
• You will work closely with various departments, including product, engineering and marketing to ensure the user experience meets or exceeds user expectations
• You will be responsible for observing and reporting UX metric changes for your area
• You will be responsible for maintaining and improving processes in the UX Design Team
• You will set and monitor the individual development of your subordinates
• You will have an impact on UX design development in Allegro (e.g. you will be part of the Hiring Squad in the recruitment process, improve the design process & tools portfolio, create UX metrics, etc.)

Why is it worth working with us

• Allegro is a mature organization with a high understanding of UX importance where decisions are made based on facts and knowledge about customers and merchants
• We are one of the biggest (or even the biggest) UX Teams in Poland (A team of 150 specialists group into 3 areas and 18 UX teams - we are looking for a leader of one of them)
• We have diverse skills and experiences - we share knowledge and help each other
• On a daily basis, we work with stakeholders from different units, and our design challenges are never the same 
• We value creative ideas and experiment a lot
• We focus on the constant development of the whole team and individual team members as well

This may also be of interest to you

Allegro Tech Podcast → https://podcast.allegro.tech/

Send in your CV and portfolio and see why it is #dobrzetubyć (#goodtobehere)