Job description:
We are looking for a Senior Azure Cloud Support Specialist in Warsaw to improve our cloud support. In this position you will be collaborating closely with Cloud Engineering (governance, security, architecture & design) team running projects & defining infrastructure’s future and the external company doing most of daily support operation work from India. You will focus on reducing the number and duration of major incidents, resource optimization (people's work, servers, licenses, etc.), improving support for other teams doing IT operations and development.
Responsibilities:
- Show an advanced understanding of Azure technologies, virtualization operations and governance with a focus on automation, analysis, modification and testing of cloud services,
- Design, build, implement and maintain automation to optimize virtualization platform spend, identify and remediate security risks and safeguard compliance across cloud platform,
- Identifies, verifies and remediates inconsistent configurations,
- Implement proactive health checks and internal audits to ensure comprehensive and reliable monitoring coverage,
- Construct, improve and maintain automated deployment pipelines (CI/CD),
- Usage of source code management tool (e.g. GitHub) to manage code lifecycle,
- Perform troubleshooting, resolution, and problem analysis,
- Prepare technical documentation, including software design evaluation plans, test results and technical manuals,
- Seek opportunities to discover new and better solutions,
- Communicates basic platform concepts to technical audiences and management: technical issues and problems to service provider to solve problems and install and test new components,
- Identify and pursue opportunities for self-improvement of technical and non-technical skills,
- Take the initiative to do what needs to be done without being asked,
- Articulate and advocate new technical and non-technical ideas within the team.
Knowledge and experience:
Desirable experience and skills, you don't have to have them all, to be a good candidate:
- Minimum 5 years of experience in Azure (AWS, GCP will be a plus),
- Strong proficiency in Python,
- Ability to use scripting languages and APIs to facilitate cloud automation,
- Experience with “Well-Architected Framework” principals, infrastructure as code practices - Terraform and agile development methodologies,
- Working knowledge of JIRA, DevOps and CI/CD principles and practices,
- Intercultural understanding and experience,
- Skilled at daily IT management,
- Skilled at planning and controlling IT operations,
- Have proficiency in English, spoken and written B2,
- Experienced working for a financial institution.
Tech Stack:
- Azure
- Python
- Terraform
- CI/CD
- API