AI Expert / Senior Business Analyst

About Us: Join our trailblazing team as we expand our digital horizons. From our beginnings as visionary InsurTech to becoming a key player in the Polish digital insurance market, we are part of the esteemed Vienna Insurance Group. We're redefining the rules in the insurance industry with our innovative approach. Our hybrid working model supports both the collaborative energy of office work and the flexibility of remote work.

About the Role: As a Senior Business Analyst (AI Expert), you will be instrumental in analyzing business requirements, understanding true business goals, and translating these into actionable and effective digital solutions. This role involves close collaboration with business professionals, technical teams, and UX designers to craft optimal solutions.

Why is it worth working with us?

• You’ll play a key role in shaping AI-driven business transformations, guiding multiple projects across the organization.
• You’ll work at the intersection of business, technology, and innovation, leveraging AI, Generative AI (GenAI), and Machine Learning (ML) to optimize processes and drive efficiency.
• You’ll collaborate with cross-functional teams, including business leaders, data scientists, and UX designers, to create impactful AI-powered solutions.
• You’ll own your work, influencing project direction and ensuring AI-driven initiatives align with business needs.

What will you do?

• Lead and conduct business analysis for AI-related initiatives, ensuring alignment between business objectives and technological capabilities.
• Run workshops with business stakeholders, technical teams, and UX designers to define requirements, optimize processes, and identify AI opportunities.
• Translate business needs into AI-enhanced user stories, technical specifications, and process documentation.
• Identify opportunities for process automation, optimization, and innovation using AI, GenAI, and ML solutions.
• Act as a trusted advisor, guiding the organization on the practical application of AI in business processes.
• Support manual testing and validate AI-driven functionalities before deployment.
• Assist in resolving production issues by analyzing data, identifying root causes, and working with IT teams on AI-powered improvements.

What is important to us?

• At least 5 years of experience in business analysis, preferably in projects involving digital transformation or AI implementation.
• Strong understanding of AI technologies, including Generative AI and Machine Learning applications in business environments.
• Experience in translating business requirements into AI-driven solutions.
• Ability to identify, map, and optimize business processes using AI-driven automation.
• Strong communication skills and the ability to engage with diverse stakeholders.
• Proficiency in English (spoken and written) to effectively collaborate in an international environment.
• Familiarity with Agile/Scrum methodologies—you understand how to work iteratively and deliver value in sprints.

What will be an advantage?

• Experience in insurance or eCommerce industries.
• Familiarity with AI-powered BI tools, NLP (Natural Language Processing), or predictive analytics.
• Knowledge of LLMOps/MLOps methodologies and AI model lifecycle management.
• A passion for exploring new AI technologies and staying ahead of market trends.
• Enthusiastic approach to coffee breaks and informal discussions—we love to exchange ideas over a cup of coffee or tea!

Why Join Us?

• Be part of a dynamic team driving digital innovation in the insurance and eCommerce sectors
• Opportunity to work in a collaborative and forward-thinking environment
• Engage in meaningful work that directly impacts business success
• Join a company that values work-life balance and fosters a positive team culture
• Comprehensive onboarding, including a dedicated Buddy program
• Remote work flexibility with hybrid office visits
• Flexible working hours
• Access to the latest tools and cloud-native solutions
• A comprehensive benefits package, including health insurance and MultiSport card
• Employee discounts on insurance products
• Referral program and sports club memberships

Sounds interesting?

Join us and help shape the future of AI-driven business solutions! 🚀