SAP Basis Delivery Lead with German

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

Position Title: SAP Basis Delivery Lead/Consultant with German

Location: Remote/On-site (as required by the project)

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Key Responsibilities:

• Provide technical support and leadership in a complex mission-critical SAP environment.
• Act as primary contact for customers for any operational and technical topics, including SAP technical consulting
• Lead and execute SAP projects and complex changes, such as new implementations, migrations, upgrades, conversions,
• maintenance activities. Work with other domains to establish implementation plans for SAP changes, projects, backup
• and recovery.
• Provide solution options and participate in high availability designs (HA/DR).
• Ensure supported components are maintained, optimized and used effectively.
• Manage escalations of critical incidents (with root-cause in technical area).
• Define and setup SAP and DB monitoring based on standards in order to meet SLA’s.
• Oversee ITIL processes (incident, change, release and problem management...).
• Handle Change Requests, acting as Change Manager, in process & in tools.
• Participate in regular account review sessions with the customer and Account Service Team.
• Execute Project management for technical tasks / technical SAP project management.
• Identify automation opportunities and drive their implementations.
• Forecast and raise technology requirements based on technical and clients needs.
• Consult on the architecture and design of hardware and software within the client's environment.
• Ensure that technical system documentation is up to date (CMDB, Operational procedures).
• Provide internal SAP technical training for lower-level teams.

Knowledge and Skills required:

Technical skills:

• 5+ years of related SAP Basis administration experience with SAP products (SAP ECC/ERP, etc.)
• Administration knowledge of DBMS, such as HANA, DB2, Oracle, Sybase ASE, MaxDB, MSSQL
• Experience with SAP and DB technical daily operations, SAP and DB life-cycle management
• Experience with SAP implementation / migration projects from SAP Basis perspective
• Experience in managing SAP / DB environment changes and upgrades
• Experience in Performance Tuning and Monitoring
• Advanced OS administration skills (Linux, Unix, Windows)
• Basic understanding of computer network concepts (WAN/LAN, TCP/IP, DNS...)

Soft skills:

• Fluent English (min. B2) spoken and written
• Fluent German (min. B2) spoken and written
• Ability to professionally handle client requests, both on time and thoroughly
• Proactiveness: identify opportunities for improvements that positively impact operations and customer experience
• Strong organizational and interpersonal skills
• Excellent problem-solving ability
• Ability to work independently and/or in the team, ability to lead the others
• Ability to step into running projects and resolve issues
• Ability to communicate complex situations to technical as well as non-technical clients

Nice to have:

• SAP Basis (Netweaver) Certified, HANA (or other DB) certified
• Experience with S/4HANA, BW4/HANA
• Experience with Solution Manager, FRUN administration
• Experienced in system migrations, both homogeneous and heterogeneous, or SAP’s OS/DB migration certification
• Shell scripting experience

Why would you join us?

As a team, we offer our knowledge, experience, support, sympathy and honesty. We are happy to teach, and we understand that sometimes mistakes are an integral part of learning. We are enthusiastic about a job we do and we want to share this joy with you.

As a company, we offer a steady job in an international company in a heavily invested area, where you will encounter multiple opportunities to cooperate with inspiring people from across the world. A place where you can learn, work with experts, share your knowledge and enjoy many social activities and events prepared for our Employees.

Additionally, we offer:

• stable employment in an international company
• advancement opportunities within the organization (a variety of exciting projects with an array of technologies and tools)
• flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)
• modern and conveniently located offices in Wrocław and Warsaw
• an onboarding buddy’s support to make you feel comfortable in our company from day one
• substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
• life insurance package
• Multisport Card
• unlimited access to DXC University with courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
• access to a foreign language learning platform
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)
• Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
• opportunity to join our numerous charity and ecology-related events organized by our CSR Team (Corporate Social Responsibility)
• DiXi Cool activities: trips, sports and wellness events, discounts for cultural events