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  • ServiceNow - System Administrator / Developer
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    ServiceNow - System Administrator / Developer

    Warszawa
    5 359 - 6 957 USDNet/month - B2B
    Type of work
    Full-time
    Experience
    Mid
    Employment Type
    B2B
    Operating mode
    Hybrid

    Tech stack

      ServiceNow

      advanced

      JavaScript

      regular

      HTML

      regular

      CSS

      regular

      REST

      regular

      SOAP

      junior

    Job description

    Online interview
    Friendly offer

    PROJECT INFORMATION:

    Client: IT services company from Norway

    Remote work: 2 days/week onsite from Warsaw (Mokotów)

    Project language: English

    Business trips: max once/twice per 3 months to Norway or less

    Project length: 24 months contracts + prolongations

    Start: ASAP / Flexible; we’re open to candidates ready to start at least with the beginning of Feb 2025

    Assignment type: B2B

    Equipment: provided by the client (HP)


    Job Duties

    • Manage daily operations of the ServiceNow platform.

    • Develop and customize ServiceNow applications based on business needs.

    • Integrate ServiceNow with other systems and tools.

    • Automate workflows and processes to increase efficiency.

    • Troubleshoot and resolve issues to ensure high availability and stability.

    • Document system changes and updates.

    • Provide technical support and training to ServiceNow users.

    • Design and develop comprehensive reports and dashboards to track performance metrics and KPIs.


    Position Framework

    • A team with several areas of responsibility, including Quality, Knowledge and various systems such as ServiceNow and Cisco.

    • Broad competence team with focus on cooperation and learning from each other.


    Competency requirements

    Education:

    • Bachelor’s degree in computer science, information technology, or a related field.

    Experience:

    • At least 4 years of experience in ServiceNow administration and development.

    • Experience with ITSM and as a plus experience with other modules.

    • Certifications in ServiceNow (e.g., Certified System Administrator, Certified Application Developer) are a plus.

    • Strong understanding of ITIL processes and best practices.

    • Experience with JavaScript, HTML, CSS, and REST/SOAP APIs.

    Other requirements:

    • Professional English verbal and written communication skills.

    Personal qualities:

    • Good communication and collaboration skills.

    • Ability to work independently and take initiative.

    Apply for this job

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