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  • Solution Architect (Datadog)
    New

    Solution Architect (Datadog)

    Type of work
    Full-time
    Experience
    Senior
    Employment Type
    Permanent
    Operating mode
    Hybrid
    ERGO Technology & Services

    ERGO Technology & Services

    ERGO Technology & Services harnesses the collective power of our IT experts to accelerate the digital transformation and growth of the ERGO Group.

    Company profile

    Tech stack

      Datadog

      master

      IaC

      master

      Terraform

      master

    Job description

    About Us

    ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.


    In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.


    Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.


    About the role

    As an Solution Architect, you will be responsible for defining the strategic direction of observability and monitoring within the Operational Reliability Engineering (ORE) service at Munich Re. This role focuses on architectural decisions, designing integrations, ensuring best practices, and advising ORE engineers and customer teams on how to leverage Datadog and observability tools effectively.


    How you will get the job done

    • defining the strategic vision for observability and platform engineering and planning tactical steps for implementation
    • leading the design and governance of observability tooling, ensuring scalability, security, and cost efficiency
    • scouting and analysing new Datadog features – matching them to business needs and notifying the engineers about potential improvements
    • designing collaboration and integration models
    • defining standards/best practices/observability framework including alerting, SLOs, and distributed tracing across all EXCITE digital products
    • configuring, integrating, administering, and maintaining Datadog for all relevant digital products within EXCITE, using Infrastructure as Code (IaC)
    • ensuring comprehensive monitoring coverage across digital products within EXCITE or for other teams within Munich Re
    • supporting, advising, and coaching ORE engineers on the best ways to use Datadog and observability tools
    • supporting ORE engineers in troubleshooting and optimizing monitoring configurations
    • guiding and mentoring engineers in implementing provisioning and configuration of Datadog using Infrastructure as Code
    • engaging with the Datadog team to discuss complex technical issues and feature enhancements
    • answering technical questions from product teams
    • negotiating technical aspects of Datadog during procurement discussions to ensure optimal setup for Munich Re


    Skills and experience you will need

    • fluency in English
    • deep expertise in Datadog (architecture, governance, integrations, APM, security best practices)
    • strong Platform Engineering and Observability Architecture experience
    • strong Infrastructure as Code (IaC) knowledge and experience (e.g. Terraform)
    • experience with Site Reliability Engineering (SRE) principles
    • experience designing log management, APM, infrastructure monitoring, and synthetic testing solutions
    • knowledge of distributed tracing, metrics, and telemetry collection
    • familiarity with cloud environments (Azure, Kubernetes, Databricks)
    • strong strategic thinking and vision-setting for observability and reliability
    • excellent stakeholder communication and coaching abilities
    • experience negotiating with vendors and external service providers
    • ability to lead and mentor engineers, ensuring effective implementation of observability tooling


    Nice to have

    • German language proficiency



    Perks & Benefits


    Let's be healthy

    Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

    Let's be balanced

    Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

    Let's be smart

    We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

    Let's be responsible

    Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

    Let's be fun

    Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

    Let's be diverse

    Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!

    Undisclosed Salary

    Permanent

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