In this role you will be responsible for providing BAU support for secret and password management applications.
Key Responsibilities:
- Provide BAU support for secret and password management applications
- Collaborate with various internal and external stakeholders/support teams as required to support the application and business needs
- Work with client applications to provide integration/onboarding guidance
- Facilitate security assessments and collaborate on remediation with involved support teams to ensure safety and soundness
- Document the product, process, and work with L1/2 teams to provide day to day BAU support for customer reporter issues
- Perform BAU validations and work with support teams on automation of manual tasks
- Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required
- Provide weekend on-call support in rotation as required (max. once a month)
- Gather requirements and provide walkthroughs to businesses on usage of various SDKs and API services available for integration with Secrets/Identity and Access Management applications
Requirements:
- Around 2 years of hands on experience with any PAM / IAM tools
- Experience working with one or more of these scripting languages – Python, Unix Shell, Perl & PowerShell scripting
- Basic understanding of virtualization concepts and technologies such as VMware
- Basic understanding of Programming Languages like C++, C#, or Java
- Understanding of API Protocols: REST & SOAP
- Understanding of containers and associated technologies like Kubernetes/OpenShift
- Basic understanding of Data Definition Language
- Any trainings/certifications in Cybersecurity will be considered a plus
- Openess to working in shifts
Soft Skills
- Excellent written and verbal communication skills
- Ability to work across all levels of the organization
- Must have good analytical skills
- Strong customer and quality-focus
- Problem resolution, judgment, and decision-making skills
- Ability to work well individually and as part of a team
Our Offer:
-
Hybrid: 3 days/week in the office in Warsaw
- MultiSport Plus
- Group insurance
- Medicover Premium
- e-learning platform