Solution Engineer [SAP CI]

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

Commerce DevOps Hub is being established. The newly created organization, being an integral part of the Global Digital & Technology Function, is tasked with maintaining, but most importantly developing (functionally and technologically) IT solutions supporting the Commerce area at Heineken. Commerce DevOps Hub is located in Kraków and will include highly qualified IT professionals with direct contribution to both the technological development of the Heineken Commerce and the Hub itself.

Your responsibilities will include:

• define, design, document, code, test, and deploy integrations, customizations, and enhancements primarily using SAP PO and SAP CI
• configure and implement various adapters in SAP PO/CI, such as SOAP, REST, OData, IDoc, RFC, JMS, JDBC, SFTP, and others
• work with stakeholders to translate business requirements into technical solutions that leverage SAP CI technology effectively
• develop and configure iFlows, mappings, and adapters to facilitate data exchange
• tailor technical solutions for OpCo’s requirements, often leveraging existing products or services
• customize and configure systems to meet the agreed scope. Develop and maintain configuration rules and logic based on business requirements and industry best practices
• communicate with users and OpCos, working closely with the architects and other DevOps teams
• oversee and solve immediate technical or business challenges in integrations
• integrate solutions with other Heineken systems and data sources to ensure seamless data flow and process automation
• conduct thorough testing and validation of configured solutions to ensure accuracy and functionality
• provide technical support and troubleshooting assistance as needed
• maintain and ensure the stability of the platforms from both functional and technical perspectives
• adhere to solution standards, architectural guidelines
• Knowledge Transfer: document configuration processes, guidelines, and best practices for future reference & support with proper knowledge transfer to service delivery and OpCo teams
• collaboration: ensure (with the rest of the team) that the appropriate deployment process is in place and is followed. Collaborate with other teams to gather requirements and specifications for product configurations & provide support to other Commerce teams by addressing technical queries, highlighting risks, and proposing improvements across different phases of the development cycle
• coordinate with development teams to maintain the highest quality standards for the product, ensure that all Heineken standards are applied
• learning: stay updated on emerging technologies and trends in key technologies in our landscape &ork on continuous improvement of IT and business processes and their implementation in systems.

You are a good match if you have:

• 5+ years of working experience in a similar position developing IT solutions into large multi-nationals
• at least 2-3 years of hands-on experience and in-depth knowledge of mandatory-to-know technologies
• strong understanding of configuration management principles and practices
• good to have experience in the rollout of global solutions operating across global markets
• experience with distributed systems
• experience with working in an Agile environment and collaboration with cross-functional teams to ensure successful delivery
• experience with automation testing tools
• strong communication skills
• experience in stakeholder management with the ability to influence stakeholders at all levels as well as balance views
• pragmatic, and collaborative team player
• you thrive in a fast-paced and changing environment and can learn new technologies fast
• problem-solving skills and ability to make critical technical decisions

Technology Stack: SAP Cloud Integration, SAP Business Technology Platform and integration architecture concepts such as Service-Oriented Architecture, Batch Integration, Sync/Async, Event-Driven Architecture, Proficient in building APIs and integrations with a deep understanding of RESTful services, SOAP, RAML, and JSON, Proficiency in ABAP Proxies, IDocs, BAPIs, RFCs, and SAP ECC/S4HANA systems with ALE connectivity, iFlow development, adapter configurations (HTTP,IDoc, SOAP,OData), OAuth, SAML, OpenID Connect, Messaging services: Solace or other (JMS, MQ, EMS), RESTful services, SOAP, RAML, and JSON, graphQL, CI/CD pipelines, Microservices architecture and serverless computing.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline. At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline. 

We Offer:

• 🏠 Flexible Work from Home scheme
• 💸 Attractive Performance Bonus
• 🚗 Parking Space for Employees
• ⏰ Flexible working hours
• 💳 Sodexo Card
• ☂ Life Insurance
• ➕ Employee Referral Programme
• 🌐 Job Opportunities within HEINEKEN
• 🩺 Private Medical Healthcare
• ⭐ Social Events