DevOps Release Manager - Mobile

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Your career opportunity

HSBC Digital Business Services (DBS) is an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Canada, Poland and Mexico. We build digital solutions that will impact the lives of over 41 million customers worldwide.

WPB Tech has experienced significant growth and change within recent years. This has driven the need for us to undertake a strategic review of our current Target Operating Model and Organisational Leadership Structure. The creation of the Mobile as a Platform Sub value Stream will drive joint delivery of business outcomes through deep partnership between Business, Markets, Technology and Digital. As a result of these new changes, we are seeking experienced professionals for the Tech Lead Mobile Engineer opportunity.

About Project

We are transforming our digital capabilities, driving innovation, delivering products in ever shortening cycles and helping to drive the continuous improvement of our processes, tooling and engineering practices. The Mobile team governs mobile engineering lifecycle activities providing standards, alignment, management oversight and resource allocation to fulfil roadmaps, guard highest levels of quality and operate on top of the best-in-class platform.

What you’ll do

• Forward plan and manage the Release Calendar.
• Coordinate across product, engineering, delivery, and SRE teams to plan and execute release process on a regular 2-week cadence within an agile delivery environment.
• Form virtual release teams from the wider engineering community to ensure the right skillset mix for the release and provide over-arching management support for the team on weekends/evenings as required.
• Own release communications to both internal and external stakeholders pre, during, and post release
• Drive continuous risk assessment of release activity to ensure safety and reliability of platform services throughout.
• Feed our continuous improvement backlog by establishing a data driven methodology for measuring release risk, cadence, failure rates, and inefficiency thereby identifying improvement opportunities.
• Perform release post-mortems and retrospectives to ensure successful release completion, learn from failure, and manage any post-release fixes.
• Maintain and enhance the release process documentation repository.

What you need to have to succeed in this role

• Have 5+ years’ experience in Release Management with deep understanding of the software development lifecycle with excellent leadership, analytical and problem-solving skills.
• Ability to coordinate across multiple teams to ensure release plans are completed safely, in time, and on schedule as well as exhibit strong verbal and written communication skills in driving appropriate and timely stakeholder management.
• Release management experience with Mobile applications (both Android and iOS).
• Understanding of common concepts and industry standards for code management and versioning.
• Release management experience in a cloud services environment (AWS preferred) – nice to have.
• Demonstrate a high level of motivation, be detailed oriented, quick to learn, and the ability to execute with high quality and minimal supervision as well as experience using service management, service monitoring, knowledge management, communication and workflow tools e.g. Jira Service Desk.
• Experience working in a DevOps environment and sound knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem.
• Management and Change/Release Management.
• The ideal candidate will have a deep understanding of at least one of the areas of Service Management, (service recovery, incident and problem management, change and release management, service transition), combined with an understanding of DevOps.

What we offer

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours 
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online assessment.
• Telephone screen 
• Interview with the hiring manager.

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.