Who We Are
Welcome to Jolera, where traditional managed services transform into extraordinary IT adventures! For over 20 years, we’ve been the backstage tech wizards for MSPs & IT solution providers across the globe, from North America to Europe. We’re not just any company; we are a catalyst for IT magic, creating award-winning solutions that empower businesses worldwide. Our team of seasoned experts brings not just skills but passion to the table, ensuring each partner receives customized, top-tier service. Join us and be part of a team that crafts unique IT experiences for Fortune 500 clientele in the US and Canada.
Who you Are
The ideal candidate should have extensive expertise in Microsoft 365 and Microsoft Azure related technologies, including migration technologies, along with a strong background in infrastructure and modern systems management.
This position requires availability to work 9:00 AM - 5:00 PM Eastern Time to meet client obligations.
Responsibilities:
- Collaboration and Communication: Work collaboratively with cross-functional teams, including developers, network engineers, infrastructure teams, and security specialists, to ensure seamless integration and operation of cloud services.
- Review existing landing zones and make recommendations to enforce governance throughout including RBAC, policies, management groups, etc.
- Act as an escalation point for cloud-related issues seeing them through to completion.
- Documentation and Reporting: Maintain documentation of cloud infrastructure, configurations, procedures, and incident reports.
Skills and Qualifications
- In-depth knowledge of Microsoft 365 services, including Microsoft Intune and Autopilot, Exchange Online, SharePoint Online, OneDrive for Business, Teams.
- Strong expertise in Azure cloud services including Compute, Storage, Data, Networking, Identity, logging and monitoring, and Backup and DR.
- Experience with governance, logging, monitoring, and threat detection technologies such as Defender for Cloud, Defender XDR, Web App Firewalls, Azure monitor, Microsoft Sentinel, and Azure policy.
- Modern workplace experience including Entra and Hybird joined devices, Intune management, Autopilot, Mobile devices, and Office 365 services.
- Strong experience with Entra ID configuration and security hardening including policies for authentication, authorization, B2B, and single sign on.
- Experience with cloud migrations to Microsoft 365 and Azure services.
- Familiarity with cloud security principles and best practices, including identity and access management, encryption, and compliance standards.
Preferred Certifications
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Azure Security Engineer
- Microsoft Certified: Azure Administrator Associate
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Identity and Access Administrator Associate
Other Microsoft Security, Infrastructure, and Modern Workplace related certifications
What We Offer
- In-person/Hybrid/ Remote
- Competitive compensation package & benefits package
- Company events, recognitions, and celebrations
- Career development and growth opportunities