Solution Architect / Sales Engineer

About PubNub

PubNub is a global leader in real-time communication technologies, powering interactive experiences across industries such as gaming, telehealth, live streaming, eCommerce, and IoT.

Our platform enables companies to build, manage, and optimize real-time applications with unmatched scalability, reliability, and security.

 At PubNub, we foster a flexible and collaborative work environment. You can work remotely, from our beautiful Katowice office in the KTW building, or a combination of both—tailoring your work style for maximum productivity and impact.

About the Job

We are looking for a Solutions Architect to join our growing European team. In this role, you will work closely with prospects and existing customers to design and implement real-time solutions using PubNub’s SDKs and APIs. You will be a trusted advisor, helping businesses enhance their applications with scalable, event-driven solutions like chat, messaging, presence, notifications, and IoT device control.

This role is perfect for someone who thrives at the intersection of technology and business—helping customers solve development challenges, optimize their implementations, and drive adoption and engagement of their applications powered by PubNub’s real-time communication platform.

Key Responsibilities:

• Customer Engagement: Act as a technical consultant, guiding customers through their real-time application development and helping them maximize the value of PubNub
• Solution Design: Develop tailored architectures that align with customer goals, ensuring seamless integration and scalability.
• Technical Expertise: Provide hands-on guidance and best practices on implementing PubNub’s APIs and SDKs across different use cases.
• Collaboration: Work closely with sales, product, and engineering teams to refine customer strategies, enhance adoption, and improve product offerings.
• Training & Support: Conduct customer workshops, internal knowledge-sharing sessions, and contribute to technical documentation to support customer success.

About You

• Minimum Requirements5+ years of experience in a technical pre-sales, sales engineer, solutions architecture, or developer relations role, ideally in SaaS, APIs, or real-time communication.
• Strong understanding of APIs, SDKs, and real-time technologies (e.g., Pub/Sub, WebSockets, Socket.io, MQTT or similar protocols)
• Ability to explain complex technical concepts clearly to both technical and non-technical audiences.
• Experience working with modern programming languages (e.g., JavaScript, Swift, Java/Kotlin, Python, Dart, Ruby).
• Excellent problem-solving skills and the ability to design scalable solutions for customers.
• Strong collaboration and communication skills, comfortable engaging with VP and C-level executives, developers, and product teams.
• Fluency in English (Polish language skills are a plus).
• Preferred AttributesExperience developing real-time applications, messaging systems, or interactive user experiences.
• Knowledge of security and compliance standards such as GDPR, HIPAA, and SOC2.
• Familiarity with cloud infrastructure and networking concepts (AWS, TCP/IP, HTTP).
• Previous experience as a developer, consultant, or technical sales engineer.
• Why Join PubNub?   Ready to join a dynamic, remote-first company with a global reach?Innovative Technology: Work with cutting-edge real-time infrastructure used by global leaders.
• Customer Impact: Play a key role in helping businesses build interactive, scalable, and engaging applications
• Growth Opportunities: Expand your expertise in real-time communication while collaborating with a world-class team.
• Flexible Work Environment: Work remotely or from our Katowice office—whichever suits your productivity best

PubNub offers a competitive compensation package (Base PLN16,5000 - PLN20,800pm and variable PLN4000-PLN5000 annually) and other benefits to attract top talent in addition to stock options, and a generous stipend.

While PubNub's Office is located in Central Katowice, we are open to candidates not located in Katowice. Please note that this role is only open to B2B partnership.  

Apply to join us in revolutionizing real-time communication and help shape an interconnected future. Your role here isn’t just a job—it’s a pathway to creating extraordinary experiences that truly matter.