Operations Program Manager in Samsung Ads Project

About our Team

Samsung Ads is an advanced advertising technology company in rapid growth that focuses on enabling brands to connect with Samsung TV audiences as they are exposed to digital media by using the industry’s most comprehensive data to build the world’s smartest advertising platform. Being part of an international company such as Samsung and doing business around the world means that we get to work on the most challenging projects with stakeholders and teams located around the globe.

We are looking for a highly motivated individual with a strong background in Operations program management. As an Operations Program Manager in Samsung Ads Product and Engineering (P&E) Organization, you will contribute to the development of Strategic planning & Intake, Quarterly roadmap planning and execution process. You support improved organizational efficiency through continuous improvement of internal processes. You manage collection of Organizational metrics and derive insights from the data to recommend operational improvements.

Expect to work between all teams to ensure that the teams are doing planning and execution.

Role and Responsibilities

• Work with engineering teams for capacity planning, program increment planning and allocation of resources to prioritized initiatives.
• Publish Organization’s quarterly committed roadmaps to stakeholders.
• Establish governance around execution to ensure the teams are delivering against the roadmap commits.
• Ensure organization level KPIs for Agile development teams to measure their performance on the site level.
• Implement productivity metrics leveraging Jira and Business Intelligence (Analytics and Reports like Easy BI) tools that are insightful and help the leadership make informed decisions.
• Building a data-oriented culture, adoption of tools and process improvement projects to achieve operational and business goals.
• Provide data insights and recommendations to functional leaders on operational efficiencies.
• Provide visibility to the stakeholder community on key milestones and business value delivered by the organization.
• Drive the planning, execution, and reviews of site level OKRs.
• Maintain an active list of stakeholders, planning schedules and templates.
• Drive collaboration with cross-functional teams across multiple geographies.
• Meticulously plan and conduct workshops with a large group of audience, track and follow up on action items to closure.
• Identify and mitigate risks early, promoting a smoother path to success and reducing potential disruptions.
• Provide uniform stakeholder experience through consistent communication, transparency regarding program status, resource requirements, priorities, risks, and issues.

Skills and Qualifications

• Bachelor’s in computer science, Engineering, Business Administration, a related field or equivalent experience.
• 3+ years in program management of software development projects.
• Experience in strategic planning, portfolio management and roadmap planning.
• Experience leading Organizational process improvements.
• Strong understanding of software development lifecycle.
• A confident problem solver with demonstrated critical thinking and collaboration skills.
• Effective verbal and written communications skills.
• Have exceptional leadership, time management, organizational and facilitation skills.
• MUST HAVE Technical skills: Proficiency in Agile Methodology and Metrics; hands on experience with Atlassian’s JIRA and Confluence. 

Nice to have

• Experience in the digital advertising, Mobile, and/or Smart TV space is a plus.
• Demonstrated experience in shipping consumer and/or enterprise solutions.
• Experience simultaneously working on multiple programs with multiple stakeholders.
• Experience communicating effectively across organizational structures and multiple management levels.
• PMP certification is a plus.

We offer

• Team:
• Friendly working atmosphere
• Wide range of trainings (technical / soft-skills / e-learning platform)
• Opportunity to work in multiple projects
• Multidisciplinary and multicultural team 
• Working with the latest technologies on the market
• Monthly integration budget
• Possibility to attend local and foreign conferences
• Opportunity to participate in science research (scientific papers, project proposals, patents applications, development of own side-projects)
• Equipment:
• Laptop and PC workstation + 2 external monitors
• OS: Windows, Linux
• Benefits:
• Private medical care (possibility to add family members)
• Multisport card
• Life insurance
• Lunch card
• A partial reimbursement of the cost of an English language course
• Possibility to learn Korean for free
• Variety of discounts (Samsung products, theaters, restaurants)
• Unlimited free access to Copernicus Science Center for you and your friends
• Possibility to test new Samsung products
• Location:
• Office in Warsaw Spire near metro station
• Attractive relocation package
• Hybrid model of work – 3 days from the office per week