Salesforce Developer

We are looking for a Salesforce Commercial System Support Specialist. This role will play a critical part in managing the transformation of our back-office systems, including migrating from Zora to Conga CPQ, Billing, and integrating with NetSuite ERP.

Responsibilities:

• Salesforce Application Configuration & Customization: Configure and customize Salesforce CRM to meet business needs, ensuring integration with ERP and other enterprise applications.
• Automation of Business Processes: Use Salesforce tools like Process Builder, Flow, Workflows, and Formulas to automate business processes across Quote to Cash.
• API Integrations: Build and maintain integrations between Salesforce and external systems via REST, SOAP APIs, OAuth, and Single Sign-On.
• Troubleshooting & Support: Resolve technical issues and provide support for integrated systems, particularly involving Salesforce and other cloud-based applications.
• Development: Work on Salesforce development tasks using Apex, LWC, Visualforce, and Java. Extend Salesforce functionalities with custom code where necessary.
• Requirements Gathering & Solution Design: Collaborate with stakeholders to understand requirements and design scalable technical solutions.
• Documentation & Process Management: Maintain comprehensive documentation for all Salesforce configurations, integrations, and processes.
• Cross-functional Collaboration: Work closely with different teams to ensure alignment on system integration, data management, and overall solution architecture.

Required Qualifications:

• Salesforce CRM: Strong experience working with Salesforce, including application configuration, customization, and integration.
• API Integration: Experience integrating Salesforce with external systems using REST, SOAP, oAuth, and Single Sign-On.
• Business Process Automation: Proficiency in using Salesforce automation tools like Process Builder, Flow, Workflows, and Assignment Rules.
• Development Skills: Experience with Apex, LWC, Visualforce, and Java development.
• Problem Solving: Strong troubleshooting skills to resolve technical issues and system outages.
• Documentation: Ability to document Salesforce configurations, system processes, and technical requirements.
• Communication: Strong ability to communicate technical information to non-technical stakeholders and work collaboratively across teams.

Nice to Have:

• Familiarity with NetSuite ERP, Conga/Apptus CPQ, and Workato for middleware integrations.
• Copado CD/CI experience is a plus.
• Knowledge of Stripe, Avalara, or MarTech technologies is beneficial.

We offer

• Amazing colleagues to work with, share and learn from
• High-energy atmosphere of a growing and successful company
• Competitive salary
• Work on bleeding-edge projects on a team of experienced and motivated engineers
• Flexible working hours
• Well-equipped office located in the center of the city
• Possibility to switch to another project within an account
• Private medical insurance for employees and their family members
• Corporate benefit program

About us

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization, and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.