Business Analyst (banking)

Business Analyst 

Join us, and redefine excellence through dynamic stakeholder engagement!

Krakow-based opportunity with the hybrid work model.

As a Business Analyst, you will be working for our client, a global leader in banking technology solutions, supporting initiatives that enable a stable, secure, and efficient banking experience. You will contribute to creating innovative processes and frameworks to enhance technology resilience and deliver a simpler, faster, better experience for customers and colleagues. Your work will involve engaging with stakeholders, defining operational models, and ensuring smooth project execution across diverse infrastructure portfolios in a dynamic, collaborative environment.

Your main responsibilities:

• Engaging with stakeholders to confirm requirements and build strong relationships
• Mapping current and future process flows to identify gaps and improvements
• Defining and documenting the target operating model for technology resilience
• Conducting requirements elicitation, including creating epics and user stories under BDD
• Performing gap analysis and proposing viable solutions to address identified issues
• Supporting user acceptance testing and validating operational impacts
• Facilitating workshops to incorporate stakeholder input into operational models
• Reviewing and improving operational designs for increased effectiveness
• Reporting project progress and solution success to senior management
• Ensuring continuous improvement by identifying and implementing enhancement opportunities

You're ideal for this role if you have:

• Strong analytical and problem-solving skills
• Experience working in both Agile and Waterfall methodologies
• Excellent stakeholder management and communication skills
• Proven ability to document, analyze, and prioritize complex requirements
• A background in managing large-scale infrastructure or technical resilience projects
• Hands-on experience with tools such as Jira, Confluence, and MS Office
• Time management skills to balance competing priorities effectively
• End-to-end project lifecycle experience
• The ability to adapt communication based on diverse audience needs
• Initiative and autonomy in managing multiple project assignments

It is a strong plus if you have:

• Familiarity with financial institution processes and standards
• Experience with controls or resiliency frameworks
• IT service management certification
• Proficiency in MS Visio for process flow documentation
• Previous experience working on technology resilience frameworks

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions 
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight

Internal job number #6217