IT Systems & Security Administrator

We’re looking for an IT & Security Administrator to support our growing team by ensuring seamless IT operations, maintaining security standards, and optimizing internal systems. This is a great opportunity to work in a fast-paced environment where your contributions will have a direct impact.

We’re looking for someone based in/around Warsaw, who is ready to visit our office when needed. While most of the work can be done remotely, occasional on-site presence will be required to support IT operations and ensure smooth workflows.

Your tasks:

• Maintaining and enhancing internal IT systems, including Google Workspace, Slack, password manager, workstation management tools.
• Providing technical support to team members by troubleshooting and resolving IT-related issues.
• Managing IT equipment and office network, maintaining up-to-date inventories, and ensuring employees have the necessary tools for efficient work.
• Performing off-site backups, and creating an effective business continuity plan.
• Implementing and enforcing security measures, such as 2FA and password policies, to protect company data.
• Supporting onboarding and offboarding processes to ensure seamless transitions and compliance with security protocols.
• Assisting in IT process automation and identifying opportunities to enhance operational efficiency.
• Collaborating with various departments to assess IT requirements and develop tailored solutions.
• Establishing and maintaining IT security processes in line with industry standards and best practices.
• Preparing security training, phishing simulations, and knowledge base for the employees.
• Managing user access and permissions across systems to ensure security and compliance.
• Managing Bug Bounty: reviewing reports, verifying past cases, providing initial feedback, forwarding relevant issues to the development team.
• Handling vulnerability reports from AWS and other sources, assessing risks, and planning mitigation measures.

What we’re looking for:

• Proven experience in IT administration, preferably in a dynamic and innovative environment.
• Expertise in Google Workspace administration.
• Understanding of IT security best practices.
• Experience in hardware/software troubleshooting.
• A proactive, independent work style with strong problem-solving skills.
• Excellent communication skills.
• Familiarity with new technologies, especially AI-related regulations.
• A curious mindset, eager to explore and implement new technologies.
• English at least B2 level.

Why Survicate?

• At Survicate you'll be working with great people-friendly, talented, original folks. You’ll have a chance to learn from some of the best people you’ve ever met, and we’ll get to learn from you
• Working on a product that is used by 30,000 users worldwide
• A small team so you won’t be one of the dozens. Your impact will be felt inside and outside the company
• Experienced, remote-first team with healthy processes.
• Friendly and time-respectful teammates
• 100% paid annual & sick leave for all employees
• Company events – meetings, occasional retreats
• Personal assistant (AskHenry) & mental health support platform (HearMe)
• Multisport cards, PetHelp, life insurance, private health care & benefit platform